Accessibility Statement

Our Commitment to Accessibility

Chicago Electric Pros is committed to ensuring that our website is accessible to all users, including those with disabilities. We believe that everyone should have equal access to information about our electrical services, regardless of their abilities or the technologies they use to access the web.

Accessibility Standards

Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

WCAG 2.1 AA Compliance Features

• Perceivable: Information and UI components are presentable in ways users can perceive
• Operable: UI components and navigation are operable by all users
• Understandable: Information and UI operation are understandable
• Robust: Content can be interpreted by a wide variety of assistive technologies

Accessibility Features

Visual Accessibility

• High contrast color schemes that meet WCAG AA standards
• Scalable text that can be enlarged up to 200% without loss of functionality
• Alternative text for all images and graphics
• Clear visual focus indicators for keyboard navigation
• Consistent and logical heading structure (H1-H6)
• Descriptive link text that makes sense out of context

Motor and Mobility Accessibility

• Full keyboard navigation support for all interactive elements
• Large touch targets (minimum 44px) for mobile devices
• No time limits on form completion
• Skip navigation links to bypass repetitive content
• Logical tab order throughout the website

Cognitive Accessibility

• Clear and simple language throughout the website
• Consistent navigation and layout across all pages
• Descriptive page titles and headings
• Error messages that clearly explain how to fix problems
• Breadcrumb navigation to help users understand their location

Screen Reader Compatibility

• Semantic HTML markup for proper content structure
• ARIA labels and descriptions where needed
• Form labels properly associated with input fields
• Table headers and captions for data tables
• Skip links for efficient navigation

Assistive Technology Support

Our website has been tested with the following assistive technologies:

• Screen Readers: JAWS, NVDA, VoiceOver, TalkBack
• Voice Recognition: Dragon NaturallySpeaking
• Keyboard Navigation: Standard keyboard and alternative input devices
• Browser Zoom: Up to 200% magnification in all major browsers
• High Contrast Mode: Windows High Contrast and similar tools

Browser and Device Compatibility

Our website is designed to work with:

• Browsers: Chrome, Firefox, Safari, Edge (current and previous versions)
• Operating Systems: Windows, macOS, iOS, Android
• Devices: Desktop computers, laptops, tablets, smartphones
• Screen Sizes: From 320px mobile screens to large desktop displays

Ongoing Accessibility Efforts

We are continuously working to improve accessibility:

• Regular accessibility audits and testing with real users
• Staff training on accessibility best practices
• Incorporating accessibility into our design and development process
• Staying current with accessibility standards and guidelines
• Gathering feedback from users with disabilities

Alternative Access Methods

If you encounter any accessibility barriers on our website, we offer alternative ways to access our services:

• Phone Support: Call 1-833-705-3956 to speak directly with our team
• Email Support: Send detailed requests to accessibility@chicagoelectricpros.com
• In-Person Consultation: Schedule a home visit for service discussions
• Alternative Formats: We can provide information in large print, audio, or other formats upon request

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

When Contacting Us About Accessibility

Please provide the following information to help us address your concern:

• The specific page or feature you were trying to access
• The assistive technology you are using (if applicable)
• The browser and operating system you are using
• A description of the problem you encountered
• Your preferred method for receiving our response

Third-Party Content

While we strive to ensure that all content on our website is accessible, some third-party content (such as embedded videos or maps) may not fully meet accessibility standards. We work with our vendors to improve accessibility and provide alternative access methods when possible.

Legal Information

This accessibility statement applies to the Chicago Electric Pros website (chicagoelectricpros.com). We are committed to compliance with:

• Americans with Disabilities Act (ADA)
• Section 508 of the Rehabilitation Act
• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• Illinois accessibility requirements